Tell Me a Story Keepsake Puzzle | The Knight and the Moth

Shipping.

We offer shipping services for the products purchased through our Site. The following terms and conditions apply to our shipping policy:

• We will make reasonable efforts to ship your purchased products within 5 business days from the date of your order. However, please note that shipping times may vary depending on the availability of the product and the shipping destination.

• Shipping costs will be calculated and added to your total order amount at the time of checkout. The shipping costs will be based on the shipping method you select and the destination of the shipment.

• We are not responsible for any delays, damages, or losses that may occur during the shipping process. Once the product has been shipped, the risk of loss or damage transfers to you as the buyer. However, if you receive a damaged or defective product, please refer to our returns and refunds policy outlined in Section 7.1 of these Terms and Conditions.

• We reserve the right to use third-party shipping carriers or services to fulfill your order. The selection of the shipping carrier will be at our sole discretion.

• International shipping may be subject to import duties, taxes, and customs fees imposed by the destination country. These additional charges are the responsibility of the buyer. Please check with your local customs office for more information on these fees before placing an international order.

• In the event of any shipping issues or concerns, please contact our customer support team at hello@lovestorybooksandcafe.com We will make reasonable efforts to assist you and resolve any shipping-related problems.

• We reserve the right to modify or update our shipping policy at any time without prior notice. Any changes to the shipping policy will be posted on our Site.

• By continuing to use our Site and placing orders for products, you acknowledge and agree to comply with the terms and conditions outlined in this shipping policy.